Privacy Policy
Last updated: October 2026 • POP'S Plumbing (El Dorado & Wichita, KS)
1. Information We Collect
When you use our website, request an online quote, or schedule an appointment, we may collect personal information that you voluntarily provide, including:
- Your name (first and last)
- Phone number and email address
- Service address in Kansas
- Descriptions and photos of the plumbing issue
- Preferred appointment dates and times
2. How We Use Your Information
We use the information we collect solely for legitimate local plumbing service operations:
- To calculate and deliver your upfront plumbing estimate
- To schedule and confirm appointments with our dispatch team
- To contact you regarding the status of your technician's arrival
- To follow up regarding your satisfaction with the completed work
- To honor warranties and maintain repair records for your home
3. SMS / Text Messaging Policy (A2P Compliance)
If you provide your phone number to receive quote updates or appointment reminders, you consent to receive transactional SMS messages from POP'S Plumbing. Message and data rates may apply. Message frequency varies based on your service request. You may opt out at any time by replying STOP. For help, reply HELP or call (316) 293-0153.
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
4. Data Protection & Sharing
We implement industry-standard security measures to safeguard your personal information. We never sell your personal data. Information is only shared with necessary third-party service providers (such as calendar scheduling and SMS dispatch tools) who are contractually bound to keep your data confidential.
5. Cookies & Analytics
Our website may use standard session cookies and basic analytics to understand how visitors navigate the site, improve performance, and optimize our quote tool. You can set your browser to refuse cookies, though some interactive quote features may function less smoothly.
6. Contact POP'S Plumbing
If you have questions about this Privacy Policy or wish to update or delete your information, please contact our office directly: